At Zealive Institute of New Zealand, we are dedicated to ensuring the welfare of our international students by adhering to the Ministry of Education Code of Practice for the Pastoral Care of International Students. We take all reasonable measures to monitor student attendance and academic progress to support their well-being.
We recognise that welfare concerns may arise from various indicators, including:
All staff members at Zealive Institute are committed to fostering a supportive environment and are responsible for reporting any welfare concerns to the Director to ensure timely and effective assistance for our students.
Tutors are responsible for reporting any student’s absence immediately to the Administrator who will contact the student if the absence has not been reported by the student.
The Administrator will arrange for any action required to address the reasons for a student’s absence.
Interventions may include:
If the student has not attended for one day and no contact has been received the Tutor/Administration will attempt to make contact with the student to determine the reason for non-attendance. This can be made by phone, email or text.
Should a student not be in contact with the school for two days in a row then the Next of kin or contact person (e.g. the student’s agent) will be contacted.
The institute acknowledges the confidentiality of information requirements embodied in the Privacy Act and stipulates in all employment contracts that staff abide by these.
As part of the institute enrolment form, students are requested to sign a consent clause giving their permission for the institute to pass on academic results and contact details to NZQA and other relevant agencies.
Physical, mental, and emotional protection for students and the public is ensured through clear identification by Tutors of any potentially hazardous activities undertaken by students as part of the training.
Adherence to the relevant occupational health and safety guide minimises any potential harm.
